Microgreens.eco Terms and Conditions
We update our Terms and Conditions regularly. Please check back periodically to stay up to date with our Terms and Conditions.
When you shop with us our Terms and Conditions apply. Our Terms and Conditions apply to all visitors, users and others who access or use our website/service. By accessing the Microgreens.eco website or any other feature/service we provide, you agree to be bound to these Terms and Conditions. In these Terms, “we”, “our”, “us”, or “Microgreens.eco” refers to www.microgreens.eco and “you”, “your” refers to you as the user of our website. If you do not agree or accept with all our Terms, you may not use our website. These Terms and Conditions are only available in the English language. Our Terms and Conditions are here to give you helpful information about our website, our service and what we expect from our users, retailers and vendors.
A "user" is any human visitor to the Microgreens.eco website or a human visitor to any retailer or vendor website that is part of the Microgreens.eco platform.
A "retailer" is any legal business or individual who sells microgreens and related produce via a website on the Microgreens.eco platform.
A "vendor" is any legal business or individual who sells farming related equipment via a website on the Microgreens.eco platform.
To shop with or our retailers and vendors you need to be 18+, have a credit card or a debit card that they accept and have the permission to use that credit card or debit card. You do NOT need to have a PayPal account to buy on the Microgreens.eco platform but for security reasons, all transactions are submitted through PayPal.com and each retailer or vendor must have a PayPal account to join the Microgreens.eco marketplace and receive payments from buyers.
ABOUT MICROGREENS.ECO AND OUR SERVICES
We provide our services to our customers through our website. Our services allow you to browse and shop through our website. When you buy products using our website, you are buying them from our third-party retailers or vendors which are all named and represented on our website. The contract for the purchase of the products is between you and the third-party retailer or vendor. You are not buying the products from Microgreens.eco. We are given permission by the third-party retailer/partner to complete the contract on their behalf, but we are not a party to that contract. We are acting as an agent to our third-party retailers and vendors by providing for a fee a software platform on which they can interact with consumers (B2C) or other businesses (B2B) for the purpose of buying and selling. Our partners (not us) are legally responsible for selling the products to you.
Our retailers and vendors provide the delivery logistics service to you and may charge for this service which will be shown at checkout before you buy the products. Your contract with them is complete once the ordered items have been delivered to you by the shipping courier or locally delivered to you by the retailer or vendor, or have been collected by you from the retailer or vendor.
All product descriptions are provided by the retailers and vendors of the items (who remain responsible for them). Therefore we cannot guarantee that all product descriptions and details about the product are always accurate, complete or without any errors. Generally, retailers and vendors do however attempt to be as accurate as possible with the product details and descriptions on our website. We cannot guarantee that your computer can accurately display the exact colors of the products sold on our website.
Expired or unedible items or low-quality produce or packaging are not allowed to be offered for sale on our website. If you purchase an item that is of low quality or falsely described on our website, please contact the retailer or vendor directly first and allow them the opportunity to make it right, please understand things happen in business from time to time and honest mistakes can be made by retailers and vendors or their staff. If after contacting the retailer or vendor the issue has not been fixed to your complete satisfaction you may contact us and we will contact the retailer or vendor on your behalf.
All of the retailers and vendors who sell on Microgreens.eco must maintain a standard of business policies that comply with our business policies. We are not responsible for the business policies of our retailers and vendors. Please check their website profile page for their exact policies.
PAYMENT AND ORDERS
You must be 18 years old or over to purchase items from our website or our retailer and vendor websites. You must also hold a valid debit card or credit card and a valid PyPal account. When placing an order you are promising that you have sufficient funds in your accounts to cover the costs of your order, that you are the legitimate user of the debit or credit card or PayPal account, that you are 18 years of age or over and that all details which you provide are accurate and true.
When you complete the checkout process and place your order, you are placing an order for a product from and by our retailers or vendors and not directly from Microgreens.eco. Your order is subject to these Terms and Conditions which are included in the contract between you and the retailer or vendor. All orders are subject to availability and confirmation of the order price, which is determined by the relevant retailer or vendor.
After purchasing products from the relevant retailer or vendor, the retailer or vendor is under a legal obligation to supply you with the products according to their sales policies. You are entitled to this product once your payment is accepted. Any risk in the product will remain with the retailer or vendor until it is delivered to the specified address when you placed your order for the product.
Please carefully read and double-check your order on each page of the ordering process as you are responsible for making sure the information you provide is true and accurate. The retailer and vendor websites on the Microgreens.eco platform allow you to correct and check your order before finalizing a purchase. Once your order is finalized, accepted and ready for delivery, you will receive a confirmation email and/or invoice from the retailer or vendor informing you of this. This confirmation email will include a description of the products you purchased and the costs and information about your cancellation rights. Only the items listed in the order confirmation email and/or invoice are included in the contract between you and the retailer or vendor. In case of any complications with your order which we or the retailer or vendor may encounter, we or the retailer or vendor may contact you and request further information from you in order to help us resolve the issue.
Product pricing is the responsibility or each specific retailer or vendor. If any errors occur in the price of the items you ordered retailers or vendors must give you the option to reconsider your purchase at the correct price or cancel the order. If you decide to cancel the order after being informed about the correct price, you will receive a full refund. If the retailer or vendor is not able to contact you about the price correction, your order will be treated as canceled.
DELIVERY COSTS AND TAXES
The prices shown on our retailer or vendor websites may include sales tax that is legally applicable depending on the retailer or vendor business location. Delivery costs will be displayed at checkout and will be included in the total cost shown on the order checkout page. Delivery costs vary depending on the delivery address and products purchased. Extra charges and different taxation rules may apply depending on your delivery address.
The estimation of the delivery date will be in your confirmation email. If you do not receive an estimated delivery date from the retailer or vendor please contact them directly. Our retailers and vendors try their best to ensure that your order is delivered by the estimated delivery date. If the delivery is delayed because of reasons out of their control ( postal/shipping carrier delays, bad weather, logistics, etc.) Microgreens.eco is not liable to you for any losses caused by the delay. Delivery times depend on the delivery address and the availability of the products. Delivery times are estimates and cannot be guaranteed unless specifically guaranteed by the retailer or vendor on their website. Your order is delivered directly by the retailer or vendor using the shipping or delivery method you choose during checkout.
RETURNS, CANCELLATIONS, AND REFUNDS
Due to the perishable nature of produce items returns are not normally a possibility, for perishable and non-perishable items please see each retailer or vendor website for specific policies regarding returns, cancelations, and refunds.
You may only use the site for non-commercial use and only in accordance with these terms and conditions. You may retrieve and display content from the site on a computer screen, print and copy individual pages and, subject to the next section, store such pages in electronic form. You must not reproduce, copy and/or exploit the website Microgreens.eco for any commercial purposes without our prior written consent.
You must only use the site and anything available from the site for lawful purposes (complying with all applicable laws and regulations), in a responsible manner, and not in a way that might damage our name or reputation or that of any of our retailers or vendors. All rights granted to you under these terms and conditions will terminate immediately in the event that you are in breach of any of them. If you breach any of the Terms and Conditions, we will report it to the relevant law enforcement authorities and disclose your identity to them.
You may link to our website but you must do so in a fair and legal way that does not damage our reputation or take advantage of it (such as by using a link to suggest any form of association or endorsement by us). We have the right to withdraw linking permission at any time and, if we instruct you to remove a link to the website, you must do so without delay. You are not allowed to use automated systems or software to extract data from our website.
We cannot and do not guarantee that any content of the site will be free from viruses and/or other code that may have contaminating or destructive elements. It is your responsibility to implement appropriate IT security safeguards (including anti-virus and other security checks) to satisfy your particular requirements as to the safety and reliability of content. We recommend you use virus protection software when using any website, including ours. You are not allowed to use the Microgreens.eco logo or any Microgreens.eco brand or trademark if applicable without our express written permission.